For Home - Monitoring
Real emergencies need real people
In an emergency, an alert isn't enough.
Never face an emergency alone
Behind every Alarm.com system is a network of trained professionals, ready to act.
From break-ins and fires, to carbon monoxide and personal safety alarms, operators are on standby 24/7 so you're never facing it alone.
Serious security that is backed by pros
Always-ready response
Whether you're asleep, busy, or away, monitoring experts are ready to respond.
Faster, clearer decisions
Operators review alarm activity and video footage to quickly assess and act.
Every emergency, covered
Trained pros see it all, from burglaries and fires to carbon monoxide and more.
How It Works
Here’s what happens when an alarm occurs
1. An event is detected
It's 2 a.m. The back door sensor triggers. Your monitoring station is alerted immediately.
2. The situation is assessed
Trained operators review the alarm, system activity, and video to see what happened.
3. Help is dispatched
Threat confirmed. Operators contact local responders. No action needed on your part.
4. You stay informed
Real-time updates tell you what triggered the alarm and what's been done.
24/7 Protection
See professional monitoring in action
Your Emergency Essentials
Emergency response in your hands
Get help from anywhere
Signal for police, fire, or medical assistance right in the app, even when you can't reach the panel or make a call.
Take immediate control
Quickly cancel a false alarm or confirm a real emergency directly from the app — no phone call needed.
Assess the situation
Access cameras, alarm controls, system activity, and who's home from one screen so you can act fast.
Understand what happened
Review a full timeline of an alarm event. See sensors triggered, operator actions taken, and emergency response.
Monitoring that works even if your system is disabled
If power goes out, internet is lost, or someone attempts to disable your panel, cellular backup keeps your system connected and help on the way.
Monitoring that tells the whole story
With professional video monitoring, operators are alerted to important activity like alarms and video events (e.g., people or vehicles) and can access cameras to help speed up assessment and response.
How It Helps
Professional response across every type of emergency
Intrusion alarms
Immediate response when a break‑in is detected.
Fire and smoke
Fast response, with HVAC shutoff to stop smoke spread.
Carbon monoxide
Ensure a response even for invisible dangers like CO.
Personal safety
Protection for family members who may need help quickly.
Environmental hazards
Stay ahead of damaging water leaks or frozen pipes.
Video events
Professional response when people are detected at night.
Explore Solutions
Monitoring is just the beginning
Get Started
How it works
Choose a security pro
Find a pro near you who will guide you through the process.
Make it your own
Together you’ll design the ideal system for your property, lifestyle, and budget.
Get it set up right
Get your system installed, serviced, and supported by expert technicians.
Your toolkit for serious security
Everything you need to stay connected, protected, and in control.
