Professional video monitoring

Yes. Any Alarm.com camera with Video Analytics is compatible with professional video monitoring. Your service provider can help you determine which cameras in your current setup qualify, or recommend the right ones if you're starting fresh.

You can choose the combination of services that works best for your needs. Some homeowners opt for one, others prefer both. Your Alarm.com service provider can help you determine the right setup for your home.

Alarm.com's professional video monitoring is designed with privacy in mind. You choose which cameras professionals can access. Every action taken by the operator while accessing your system is logged and visible in your activity feed.

Professional video monitoring adds visual verification to your security system. When an alarm occurs, trained professionals review live and recorded video to determine whether there's evidence of suspicious activity before escalating the event. This helps reduce unnecessary emergency dispatches while improving response to verified threats.

Proactive video monitoring activates automatically when your system is armed. Recording rules are pre-configured and cannot be edited, but you can pause or turn them off. Entry and exit delays give you extra time when arming or disarming, and camera arming controls let you temporarily pause monitoring if needed.

Professional video monitoring is delivered through certified professional monitoring stations. Your Alarm.com service provider works with a monitoring station to deliver the service, so while the specific station may vary, the standard of response does not.

Pricing for professional video monitoring is set by your Alarm.com service provider and may vary. Contact your local provider for specific pricing information.